Campaigns

What Is Cold Outreach?

Starting new conversations with prospective customers through managed outreach.

Last updated September 8, 2026
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Cold outreach helps your business start conversations with new prospective customers who have not interacted with you before, through managed email and SMS campaigns.

How we approach it

  • Careful targeting so messaging reaches a relevant audience.
  • Warm-up and deliverability protection before volume increases.
  • Human-sounding messaging written for your business, not templates.
  • Ongoing monitoring and adjustment.

Important

Cold outreach is one part of Nurture Engine, alongside customer reactivation and lead nurture. Many customers run more than one campaign type.

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