Browse by topic
View all articlesGetting Started
Everything you need to launch with Nurture Engine.
5 articles
Campaigns
Learn how your Nurture Engine campaigns work.
6 articles
Contacts & Lists
Manage the people your campaigns reach.
6 articles
Email & SMS
Learn how email and text campaigns are managed.
6 articles
Results & Reporting
Understand what your dashboard is telling you.
6 articles
Billing & Plans
Questions about subscriptions, billing, and your plan.
6 articles
Account & Support
Manage your account and connect with our team.
6 articles
Troubleshooting
Quick answers when something doesn't look right.
6 articles
Understanding your campaign
Know exactly where your campaign stands.
Every Nurture Engine campaign has a visible status, so you always know what our team is working on and what happens next.
- OnboardedWe've received your details
- Payment ReceivedYour payment is confirmed
- Setup PendingOur team is preparing your campaign
- Warm-UpBuilding deliverability and sender reputation
- Campaign LaunchedYour campaign is sending
- Campaign RunningActively reaching your audience
- Campaign StoppedTemporarily paused (if needed)
- CompleteCampaign finished
Popular questions
View all articlesWhat happens after I sign up?A step-by-step look at what to expect.How do I add more contacts to my campaign?Update the audience being used in your campaign.Why does email warm-up take 14 days?Learn why proper warm-up protects deliverability.What does Revenue Influenced mean?Understand how Nurture Engine reports campaign impact.What's the difference between customer reactivation, nurture, and cold outreach?Understand the three campaign types.How do I contact my account manager?Get in touch with the person managing your campaigns.
Still need help?
Your account manager is here.
Nurture Engine customers have a real person watching their campaigns. Reach out anytime you need help, have a question, or want to make a change.
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