Campaigns

Understanding Campaign Statuses

What each of the eight campaign statuses means and what happens next.

Last updated September 8, 2026

Your dashboard always shows a single, clear campaign status so you never have to guess where things stand. Here is what each one means.

Onboarded

Your business and campaign details have been received.

Payment Received

Your subscription payment has been successfully processed.

Setup Pending

The Nurture Engine team is preparing your campaign.

Warm-Up

Required sending infrastructure is being prepared to protect deliverability. Email campaigns may require approximately 14 days of warm-up before full outreach begins.

Campaign Launched

Your campaign has officially started sending.

Campaign Running

Your campaign is actively operating and being monitored.

Campaign Stopped

Campaign activity has been temporarily stopped. Your account manager can provide additional information.

Complete

The campaign or contact list has finished its planned run.

Questions about your status?

Your assigned account manager can explain anything you see on your dashboard, including why a campaign may be paused.

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